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Review from Barbhermll
"Cat owner's best friend! – I have tried several different carpet cleaners in the area and have always been disappointed - but not today. Oops Steam Cleaning is the epitome of customer service and awesome results. I have several cats and they occasionally will mark my carpet - these stains have never been fully removed to my satisfaction, again, until today. The gentleman they sent out, went above and beyond to clean these tricky spots - and they are gone! I am so happy I have found such a great company - these days it really is a crapshoot. Thanks Oops!
Review from Jay Hendrix
"I heard about this company from the Michael Berry Show on 740 KTRH so I figured I would give them a try. They showed up on time and performed the service I wanted. The technicians were great people and worked efficiently and were done in a half an hour. Would use again."
Review from Susan Skiles
"Steam Cleaning Carpeting – Have used Oops twice and the same technician, he is excellent and very thorough. Will use them again and highly recommend this company."
Review from Natasha B
"I definitely had to write a review for these guys. I had set up an appt. with a different company previously who didn't show, so I called Oops. The lady on the phone was extremely nice, professional, and was able to schedule me right away.
Overall, the technicians did an amazing job. I have two dogs who had done some serious damage to the carpets and couch and they were able to get everything out! They were extremely friendly, good price, and did the best carpet cleaning job I've ever seen. I've had other carpet cleaners before who could not get the stains out, but not these guys, they knew exactly what they were doing. Also, they took the time for gave me some tips about my carpets and upholstery. They take a lot of pride in their work and it shows. I highly recommend them!"
Review from LauraLeec
"OOPS is AWESOME! – I had the sheer pleasure of having OOPS steam cleaning come to my home this morning. The technician represents something you rarely see anymore...great customer service! He was on time, professional, knowledgable, and just a nice guy! My white carpets (circa 1997) look brand new!!! Thanks to Michael Berry for the referral....I will only use OOPS from now on, Fantastic service!
Review from Brandon S
"Impressive service – First off, they showed up when they said they would. The young man that did my house was very knowledgeable and professional. I had several stains thoughout my house. He treated the stains, steamed all the carpet, and even steamed the grout of my tile floors. When he finished (about 2 and a half hours) my floors looked like new. I would recommend these guys to anyone, and I will use them again!
Thanks Oops! Steam clean..."
Review from The sims
"Our Stairs were ruined~ – Ok.. listen up y'all!!
We had a MAJOR wine spill on the entry stairs... guests come & they aren't careful! But, RED wine is unforgiving!!!
We'd seen the ad for this company.. (decided to call after I'd mutilated the stairs w/ the 'typical home remedies'.. oxyclean, resolve..etc). . trying to clean the mess, only to make it MUCH worse!
So, I called and made the appt. (wasn't happy to hear that I may have ruined the COLOR of the carpet by using the oxyclean (bleach dyes the color from the carpet!!!, duh!).
..Regardless..it was money WELL spent. My service person, was prompt, HONEST, respectful and timely. He was very clear that IF the stains weren't able to be removed, what the next steps would need to be.
I highly recommend this company!!
I NEVER take time to write 'reviews'... I work 2 jobs and have 3 boys.. so that should speak for itself of how I feel of the integrity and character of this company....
thanks to you and your excellent service!"
Review from Glorious S
"Quicky review...main points...is Oops the most expensive? No, but it's not cheap either. Here's the thing...you get what you pay for. Do you feel comfortable having the Oops workers in your house? From my two experiences, my answer - a resounding YES. Do I recommend??? OF COURSE!! You may even have time to get them out for Christmas."
Review from Rick J
"The technicians arrived on time and called 30 minutes before arrival, just as they said they would. They walked through to survey the work, which included cleaning carpeting in a couple of rooms and a hallway, repairing a patch in the middle of a room and stretching carpet in a room where it had been pulled up because of a water leak.
The work looks great and they finished in under 2 hours. They were careful to protect other flooring and were professional throughout.
We have used Oops! several times, and have always been pleased with the results. When there were any issues in the past, they were very responsive in correcting the problems.
We will definitely use Oops! again."
Review from Clay Speakman
"Prompt, professional, friendly! Oops always does a great job."
Review from Crazy Claire12
"They did a good job – I called up Oops steam cleaning on a Friday night at 6PM and they were able to schedule me for the next day. Great turnaround. Two people showed up, Wade was the guy on the steamer and Bryan sprayed the spots. They came out on time, were friendly and got the job done. We even joked around about Aggie sports. The spots I had were pretty bad and they did a good job of getting them out, at least for the present. We will see in a few days time. I will update if anything should change. Moderately priced. They cleaned around 1200 sq.ft of carpet for under $200. They said if any spots should reappear, that it would be free of charge to come back out within 7 days."
Review from Anthony H
"Great service! The woman on the phone was very helpful. Once the two guys arrived, they were very courteous, efficient, and they finished the job in an hour. But even more important, my carpets looked brand new; even the few stains were completely gone. I'm definitely going to be using them at least once a year to keep everything fresh and clean."
Review from Christopher W
"These guys are wonderful! I called to make an appointment to clean my carpets and then I knew what to do with two antique chairs that desperately needed attention. They arrived on time at my house. Their pricing was not only fair, but with some of the extras included, far better than other cleaners I sought out.
I would highly recommend Oops to anyone looking for competent trustworthy people.
Review from Dave F
"Great service – Just had our carpets cleaned by Oops and am thrilled with their service and the results.
I must admit, they were in pretty bad shape thanks in part to multiple pet incidents, but they are looking great now.
We had been relying on our Hoover rug shampooer - obvisously it just wasn't cutting the mustard."
Review from Martha Chandler
"Made good on their guarantee to re-treat stubborn pet stains after the initial cleaning. Prompt service and courteous staff. Carpets look better than they have since we moved in. Great job!"
Review from Judy D
"Beyond Excellent!!!- Oops Steam Cleaning just left my house and I couldn't be happier! I have an incontinent older dog and a little male dog who likes to punish us by peeing on our shoes! My year-old Berber carpets looked like the were a hundred years old and walked on by the entire Fifth Regiment! They now look absolutely brilliant and you'd never know my dogs peed anywhere on them! The tech does an excellent job and he is incredibly polite!"
Review from Anonymous
"If you want carpet cleaning done right call Oops. I have used other carpet cleaning companies, I have used machines from the grocery store. I own a Bissell myself, but Oops beat them all. My carpets look great, they even feel great! In addition to just doing a great job, the tech was friendly. I enjoyed talking to him. I will definitely use Oops again in the future. Thanks!"
Review from Gillian Lee
"Oops cleaned our "Oops!" – We had a great experience with Oops today in getting our whole house - carpets- steam cleaned! He was very knowledgeable, friendly, and we plan on using their services a third time! We really trust their services. Thanks Oops!"
Review from Jeff N
"Scheduling was easy and the technicians were puntual. They did an outstanding job of cleaning my daughter's apartment carpet. This is a light beige carpet that shows everything. She does have a little dog that had some accidents and all traces of these accidents are gone thanks to Oops Steam Cleaning.
Their prices are very very reasonable. We will definitely use them again."
Review from M P
"I own several rental properties in the north Houston area and was preparing to bite the bullet and recarpet 3 of my rentals. After hearing Michael Berry's radio endorsement I decided to have Oops come out and see if the current carpeting could be saved. Thank heaven I did! The tech was early for our appointment and was upfront about what could be done. And what could be done indeed was done! Thanks to Oops steam I have saved close to $4000 in not installing new carpet and the existing looks great, I will definitely have Oops come out again, in between tenants to freshen up. Couldn't have come at a better time! Highly recommend. Michael Berry is right (of course)."
Review from J D K
"Great job! – Great Job cleaning our carpets, removing pet stains that I was sure would never come out.
But, thanks to Oops' steam cleaning process, our carpets look great and the house smells wonderful.
I would highly recommend Oops --"
Review from Candlefan65
"House Proud Once More – First let me say that Michael Berry is the greatest...but this review is not about him. I do have him to thank however for letting me know about this wonderful company. I had the Oops guys out today and they have made me proud of my house once more. My carpet and tile was not to my liking, and with 30+ family members coming to me for the holidays I wanted to wow them. Now it will happen!Oops employees are two of the hardest working young men I have ever encountered, and truly deserve the great reviews I see here. Get your home to visit ready for the holidays and get these guys out today!! You won't be disappointed."
Review from Suzy 0831
"VERY SATISFIED! – This company is everything they say they are! The tech came to my house he was very professional, friendly, and HONEST. No hidden surprise cost! He told us up front what needed to be done and, even showed us an area in the house that might not come clean (which by the way it did.) When he finished our carpet looked brand new and the whole house had this fresh citrus smell. Thanks for making our carpets look GREAT!!!"
Review from Drtobe65
"True fans – I received a referral for this company and was wondering if my friend was correct. I did some research and read all the reviews here on citysearch - I see a lot of people mentioning the advertising on Michael Berry's show - not particarly a fan. I am a fan of excellent work however. The Oops guy was here early and got right to work - He was courteous and polite and explainful of everything he was doing. What a great job he did! The reviews are true and I am a true fan. Thanks."
Review from Anna W
"I had Oops come out recently and the tech was great! We have an older dog who has bladder problems in her old age, it has reeked havoc on our carpets but now its like none of it ever happened. Every part of my experience with Oops was pleasant from setting up the appointment all the way to the end. 5 stars!"
Review from Mindy Troy
"Their services have always been consistent and thorough."
Review from TCA Lake Houston
"I was extremely pleased with the carpet cleaning and friendly and courteous service I received from Oops. My carpets look just like they did when they were brand new. I own The Cleaning Authority, a residential cleaning service in Humble, so I am very particular about the cleanliness of my home. This company did a great job."
Review from J K
"If a friend asked me who they should use for their carpet cleaning (or tile). I would refer them to Oops in a heartbeat. I had both done recently and they look awesome. I was beyond pleased with the job Oops did. This was my first time using them but it will definitely not be the last!"
Review from A Wilson
"I’ve had my carpets cleaned in the past by some other reputable companies. However, it always seemed they would say 1 price and then it would go up once they got to my home. Well, I was very pleased with OOPS. They quoted me a price over the phone and it didn’t change and best of all they removed all stains and got the carpets so new –looking without using any chemicals whatsoever, All natural steam cleaning. I’d recommend this company hands down."
Review from Myrissa Childress
"I was a fit in, I asked to be called if anyone canceled. I knew someone would because of all the rain. They said they had a cancellation and gave me a window. They arrived within the 3 hr window. Courteous, professional, reasonable, and fast. I was completely satisfied. My carpet looked beautiful. And the house smelled fresh! Nailed it!"
Review from Grenbayfan72
"#1 #1 #1 #1 #1 – I had my carpets cleaned 2 weeks ago and I waited to write a review here until I was absolutely sure the job was done right. Well it was. Overall my carpet looks brand new and the stains I was skepical about have not returned. I have to be honest, when the oops guy said the stains were truly gone, I didn't believe him. Well Oops, you proved me happily wrong. Highly recommend ... these guys know what they are doing."
Review from Charles Halvorsen
"Thank you so much to our technician for cleaning our carpets today. Your early arrival, knowledge in solving my problems and your expert advice are greatly appreciated.
Carolyn and Charles Halvorsen."
Review from Erick Westall
"Did a great job and quick. Very pet stained white carpets. Did not over promise. Reasonable price. Happy, happy, happy!"
Review from Rachel H
"The technician and oops and helper are awesome. They literally just left and I am floored (ha ha!) - my carpet was I thought ruined thanks to my little baby (dog) and had more stains than I could even see. But the technician got everything clean and fresh and I couldn't be happier. Highly recommend."
Review from Ckiss
"I did my homework and read the most negative reviews I could find. I specifically asked questions when they showed up to make sure they knew exactly what I expected and what I expected to pay. Wow! What a great job! They actually showed up half an hour early, and they called first to make sure it was OK. Five rooms and the stairs were done in just over an hour, even spots that were next to the baseboard on the stairs were erased. The demo of their stain guard was most impressive, I couldn't believe what I saw. Are they the cheapest? No. Are they the best? Without reservation, YES. I highly recommend the stain guard, and listen to their advice. It's like they are trying to put themselves out of business."
Review from Jill H
"Oops Steam Cleaning cleaned my ceramic tile floor today and did a wonderful job. The quote I was given was around $600 after a 20% discount. They were right on time and called ahead just like they said."
Review from JeGeca
"Fantastic Upholstery Cleaning – OOPS steam cleaning came out and made my couch look brand new. I wish I would have taken a before picture because it looked like a different couch when the technician was done. He was courteous and respectful and showed up on time. He worked quickly and efficiently, and made sure every spot was gone. Thanks OOPS. I will definitely use you again."
Review from Molly T
"Oops Steam Cleaning is great! We have used this service twice and both times they have done an excellent job. They are quick too - only took about an hour to clean our 900 square foot condo! The results are fabulous - crisp, clean carpets that look brand new!"
Review from Linket
"Best Choice in Carpet Cleaners! – Couldn't ask for a better experience! The guy showed up on time, told me everything he needed to do to get a great-looking carpet, gave me up-front pricing (with no surprises) and did the whole house in 1 1/2 hours. He removed stains that have been there for years! I will definitely call them next time I need this done."
Review from DPll
"OOPS STEAM CLEAN SAVED ME MONEY... – Literally, Oops Steam Clean has saved me thousands of dollars. Their tech just left my home and I couldn't be happier - my carpets look brand new! So how has this company saved me so much cash? I don't have to buy new carpet - I honestly didn't think there was any hope for my existing flooring -- I am happy to be proved wrong on that. And the tech that came out was great - worked quickly and efficiently and was very knowledgeable. Thanks, great job."
Review from rebeccajanguest1
"Heard about OOPS from Michael Berry (my local hero) I just moved out of my home after 15 years and had NO IDEA that the carpets were so dirty. I was actually worried that I would have to replace the carpeting before putting the house on the market. OOPS got them looking like new again ! As usual, they go over and beyond the call of duty. I recommend them highly."
Review from T C
"Wait a minute here... – I am supremely glad I decided to write a review at this time, especially after reading the last review from a Berry listener. I too am a faithful listener of Mr Berry and do take into consideration his endorsements. Thus I too had Oops come to my home for a trial cleaning if you will. The tech arrived early, I might add, and was truly the hardest working carpet cleaner I have ever seen. I too have lived all over these United States and have witnessed cleaning the country wide and this company is by far the best. In regards to the "upsell" - He explained my options thoroughly and I proceeded to have my downstairs area cleaned to his recommendation. I am able to make my own decisions based on the information provided to me, and did so. Because of his exceptional work I will be having him return to complete the upstairs portion of my home. Oops is the great American company that Michael Berry endorses, and are exactly what you represent them to be. Let the buyer beware and if you are not comfortable with an "upsell" then say no. It is not rocket science. I realize this is a public forum, but good grief! Let Oops come to your home and wow you too. Thanks!"
Review from RMcCurry
"Great Job! – We started out New Years Eve by having our carpets cleaned. We have two German Shepherds, one of which decided to come in the house after a storm. This resulted in mud being tracked throughout the house. My wife called and scheduled an appointment with Oops. They called the morning of the appointment to let me know they were on their way. They arrived as scheduled and we discussed the services. D" was the technician. He was nice, professional, and efficient. After walking our house and explaining the process, he went to work, it took very little time, and the carpets looked great after he was done! We will use them in the future!"
Review from Kristy Brewer
"Just had Oops out to clean my carpets he was very professional, and reasonable the carpets look like brand new."
Review from The Houstonista
"Excellent – Oops arrived a half hour early and was completely done with the urine treatment and steam cleaning within 30 minutes! The two guys that came over were both very nice and helpful.
As for the bad reviews about the hoses ruining furniture, I say, move your furniture before hand. Oops will very kindly move the furniture for you, but if you're picky, you might want to do it yourself. They also clearly explain that if you move wooden furniture back to the wet carpet, it might stain.
I would definitely recommend Oops to anyone who needs carpet cleaning. They might not be the cheapest, but they are certainly the best!
$230 +tax for urine treatment and steam cleaning for about 600 sq feet of carpet."
Review from Lala Z
"I recently had friends with a dog and a baby stay with me and the end result was a filthy couch. We called Oops, I got someone on the phone immediately. They scheduled a prompt appointment over the phone and they were friendly, accommodating and professional. On the day of the appointment, their representatives showed up on time and completed the job quickly and efficiently. Overall the experience was great, and most importantly, our couch looks amazing."
Review from Peggy ZG
"Super Service!!!!! – Just had our carpets and two chairs cleaned. WOW! Everything looks and smells great!!! All of the dirt is GONE! Doug was here early, imagine that, a service man early for an appointment. It was a good sign. No bait and switch with Oops! We were quoted a price and that is the price we paid. What could have been a pain in the, you know what, was a very pleasant experience. I would recommend Oops to anyone."
Review from Rebecca Fernandez
“I had my male cat spray in the corner of my living room and it stunk so bad I thought I was going to have to rip out the carpet and padding, but Oops managed to get the smell out and leave it perfect. Thanks guys...”
Review from Ina Z
"Carpet Cleaning – Oops was right on time as scheduled, cleaned the carpet beautifully, and was very helpful with advise on maintaining the carpet. I highly recommend Oops. They are everything Michael Berry said they would be."
Review from Scott S
"Admittedly, I only knew about this place because of their heavy advertising on talk radio that I listen to. I have a ton of tile in my house that was disgusting, so I thought why not give them a shot? I was more than impressed. The technician was clean-cut and professional and he was EARLY! Maybe AT&T or Comcast should hire whoever does Oops' scheduling so they can give you a precise time as opposed to a 8 hour window. But I digress. Anyway, their work was great, they got 10 years worth of grime off the tile and now it looks brand-new and the house smells wonderful. The price was a little steep, though i have no basis for comparison, but was worth every penny in my mind. I will definitely use these folks again next time i need my tile cleaned.
And the Shirley-Q Liquors commercials on the radio are hilarious."
Review from George S
"Job well done – I had Oops do some pet stained carpeting two weeks ago. First , The tech was a hard -working friendly young man who did the work. He was informative about carpet care and gave no hard sell for extras. The pricing was very fair and the results were very good. I' ll have them back to do my cermic tile . HIGHLY RECOMMEND."
Review from Ko N
"My ex moved out of my house recently, taking her cat with her. So I needed to steam clean the carpet in the bedroom where we kept the cat. Based on the Yelp review, I contacted Oops.
To clean the one bedroom, it was $40 (plus $20 to "seal" the carpet). They have a minimum of $110 to come out, so I also had them clean two rugs to meet the minimum. I was given a window of 10-2, and the guy showed up around 10:30. He was very prompt, and the cleaning was quick and well done. The entire cleaning took a little over 20 minutes. Carpet and rugs are clean, so no complaints.
I would definitely use them again."
Review from Anggie09er
"Got out the coffee stains – I live with a dirty roommate that spills coffee everywhere and has friends who spill beer all over the place. Needless to say, the carpets in our apartment were a mess. The oops guys came out and cleaned the carpets within about an hour. They did a pretty good job for the price. They were friendly and conversational. The scheduling was very prompt and I was overall impressed with the way they did business. If I need to have my carpets cleaned again, I'd use Oops."
Review from rag Seg
"Excellent service! – The technician showed up, quoted the job and performed several rooms of cleaning in less than 2 hours. I was stunned at how clean the carpet finish up.
Would use them again and again."
Review from Savvy F
"I am shocked, well pleasantly surprised. I called Oops steam cleaning today, after finding out my in-laws are coming a full week early (thanks honey), and wanted the house "up to par." I figured I could get an appt. later this week, but to my joy, it turned out a tech was nearby and he could fit me in immediately. Wow. The tech showed up within the hour, was very knowledgeable and not trying to add-on a bunch of stuff I don't necessarily need, which is awesome. Did the tile in the kitchen and great room too and everything looks amazing (to my mother in law I will take the full credit for keeping such an immaculate house however!). As I read through these other reviews I see my tech is on here quite a bit and now I see why. Call Oops, you won't be sorry."
Review from lois faruolo
"OOPS you did it again !!! Great job. You saved me from having to fork out for new carpet. The job was well done and at the end I was very happy. Thanks for bending over backwards to clean white carpet which is now spotless !!!"
Review from Brenda H
"Spring cleaning time – This will be the second time I've had the tech out at my home and the second time I am very happy with the results. He was on time and got started with a smile on my rugs and tile. My floors aren't as perfect as I like them to be with my abundant furry friends going all over it is hard to keep up. My spring cleaning is now in high gear. Thanks Oops for another happy customer."
Review from Matt J
"Heard about Oops while listening to Micheal Berry and decided to give them a call. Glad I did. My carpets look great the tech was very professional. Oops is the one to call! I'd recommend them to anyone."
Review from B B
"Had to make the little lady happy so I surprised her with a new maid and all our rugs/floors cleaned. Heard from a neighbor aboutt OOps (saw the truck actually, which is going to be my next point). But first, fellow came out a couple of days ago and did good one. Real good. Professional yet sporting a fine cowboy hat. That I can appreciate. Well, Oops made the wife happy (which keeps me happy) and I am grateful, would have written sooner but wanted to make sure the rugs dried good as he said, which they did. Now my other point - good old boy in a hat with a truck with a little gal fluffy floo floo dog on it?? He needs a manly pup on there!"
Review from Jax T
"UNBELIEVABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! – My experience with Oops has been pleasant, highly satisfactory and worth reviewing. I like to see what other people have to say too, and after reading...all I can say is unbelievable. I am referring to the "gentleman" who went off on a tirade and a whole lot of "waaaaaaaaaah." Good grief man, isn't it time to just let it go? Seems to me that you are probably an ambulance chasing, cat hoarding good for nothing, who thinks a little too highly of himself and is obviously looking for something for nothing. Yep, I said it. Go back to the discount outlet and get some new $50 "irreplaceable" rugs and see what your "appraiser" has to say about those. And you probably have a good amount of sand in your.... "shoes." (Anyone with a sharp wit and brain in their head will know what I mean by THAT). Ok, off my soapbox. Oops is an upright AMERICAN company that delivers on its promises. Thank you."
Review from Calyn M
"Great job – I just got my carpet thoroughly cleaned and it has never looked better. A guy from Oops did an amazing job - he looks like one of the "Sons of Anarchy!" lol. He was a super hard worker and got along great with my husband as he rides Harley's too. He worked his butt off and then kindly refused (!) the tip we offered and said all he wants is for us to pass on the good word. So here I am! If you want a great job by a cool guy call Oops. Thanks again."
Review from Sara L
"The technicians did an excellent job. They showed up before the scheduled time. I don't know if that is common, but it made me happy. They explained pricing with me and went through the process of what they would do in a friendly, easygoing manner. I never felt pressured that I had to do the service. They just presented themselves in a way that was like "If you need us, we're here. If not, it's no trouble." They were very friendly and interactive with my autistic son as well who felt a little uneasy at first because of the sound of the steam vac. It was a quick and efficient process (even with 4 rooms plus a hallway) and above all my carpets look fantastic."
Review from Allamericanragz
"Absolutely superior. – It seems these days that people are more inclined to take the time to write a review (or even say something) if it is negative or because they are angry. I am taking time out of my day today to say (and write) something good. I had the pleasure of welcoming a professional young man into my home today to clean my carpets. This may not seem like such a huge incident, but I am just so pleased with the job this charming soul performed on my flooring - my carpet looks brand new. This company is far superior to any I have used before and I will welcome them back in the future. Take the time and say something nice - so thank you Oops. Have a blessed day."
Review from Spartansmom02
"Outstanding :) – As a supremely satisfied customer of Oops Steam Cleaning once more I felt it was time to share my thoughts - Oops is by far the best carpet cleaning service in Houston, perhaps the world!! But in all seriousness, my experience with these guys has been awesome. My floors look amazing and it is always a pleasure to have a young man in for a chat. He definitely knows what he is doing and is the utmost professional. OUTSTANDING indeed :)"
Review from Karen
"I am very pleased with their work and the carpet dried very quickly. They had courteous service and my carpet and tile have never looked cleaner and stayed that way. I will never use these other commercialized carpet cleaning companies again. I would recommend this company to anyone."
Review from JWLL
"Highly recommended! – Let me just start by saying this is the second time I have used this company and will never use anyone else. They are the most professional carpet cleaning I have ever dealt with from scheduling to the awesome technician who has come to my home on both occasions to complete the carpet cleaning. I enjoyed talking with him, he is quite the expert and a pleasure to do business with. Don't waste your time with other "bait and switch/wet and jet" type companies. As always, thank you Oops!"
Review from Brandi C
"Very happy with the service. We recently moved into a new house, and the carpets definitely needed some help. Oops was prompt, gave an estimate, and completed the work before lunchtime. We had carpets stretched to remove ripples, spot cleaning, and steam cleaning for four rooms and a hallway. Would definitely recommend them!"
Review from Erinn H
"This company absolutely deserves the highest rating - right down to their customer service, level of detail, and staff/technicians. They were incredibly pleasant on the phone, able to answer all questions, and I was able to easily schedule an appointment. My original appointment had to be rescheduled due to a conflict and I was quickly called to be notified of this and rescheduled. On the day of the appointment, the receptionist called to see if the Technician could come earlier than expected which was no problem. Once onsite, the Technician was knowledgeable, friendly, and efficient. I found their service and level of communication to be great. We will definitely be using their services again and we highly recommend them."
Review from Fay M
"I needed to have some rugs cleaned and the service was prompt, courteous and professional. I can't think of anything they could have done better. Great job and my rugs look like new! :)"
Review from Rob Reese
“These guys are wonderful. We have had them out several times over the years to have our carpets clean. They have always done an awesome job. They also cleaned the grout and tiles in our bathrooms. Amazing job!”
Review from Denns60
"Exceptional Service! – Oops Steam Cleaning is the only way to go if you are in need of excellent carpet cleaning service. Usually my wife is home when we have our carpets done but today I got to witness truly exceptional service. Our technician was a fine young man with stand up character that I welcomed into our home - it should make Michael Barry proud to advertise for this company. I watched the tech at work and saw that actual steam was used to clean my carpet - I saw him melt a big area of wax right out of the carpet like it was butter! My wife likes to burn candles a lot so we will be using Oops again - most likely in the near future. I suggest you do the same!"
Review from Elfia Jessica
"the Best Carpet Cleaners in Houston – Oops came out and cleaned my carpet last week. I have used other companies around Houston for years and I have never felt like my carpet looked new again until I had OOPS! come clean. My technician was smart, professional, honest and upfront about the pricing and I have never been happier with my carpets. I will use OOPS! from now on."
Review from Morton
"Excellent Honest and Upfront Company – I couldn't be any happier with the service that I received from Oops Steam Cleaning. They were prompt (even early), courteous, professional and not pushy in the least. Their equipment is top notch and a true steam cleaning, not just warm water like my home "steam" cleaner is. There is an actual boiler in the van to generate the steam.
Having a black lab as an inside dog takes a toll on beige carpet as you can imagine. It was truly amazing to watch the cleaner work and my carpets look almost like new. It removed every single stain and discoloration in the carpet, except for a few small paint drips (that I didn't expect it to remove). Fortunately, I've never had a problem with my dog urinating inside and their urine tester didn't alarm in a single location.
They took the time to walk the job down and give me a firm-priced quote prior to starting work. We were both on the same page regarding our expectations. I have a feeling that the prior reviewer wasn't clear with their expectations prior to starting work.
I couldn't recommend this company enough and will absolutely be calling them back in the future."
Review from Anonymous
“Opps carpet is the best carpet cleaners we have EVER uses! The tech just finished cleaning our carpet. One of the most professional people you could meet! The service is OUTSTANDING!”
Review from Phyllis Townley
"Professional, great results. Did not try to sell me on more services. Have and would use them again."
Review from Yeageorge
"Nice and better than expected – 3 hours and cleaner carpet... We have 4 cats and a dog.. No urine just plenty of orange cat vomit splotches... For older Berber carpet that we plan to replace in a year, oops did the job to get us through the year... They checked for urine and none found, explained every step, and was very personable. I've tried sears (bad) and stanley (ok but pricey), oops has been the best deal and felt like a friend was over vs some stranger. It's been 2 weeks and still smells great and no stains reappeared.
Dennis H. 77040"
Review From Christiane M
"We had Oops come out few days ago and are very pleased. The young man and his helper, they were amazing. Normally I am not one to write a review, but today, after my super critical family members ;) commented on the fresh carpet I just had to. I would recommend Oops to one and all, without hesitation. Thanks Oops."
Review from perspicaciry
"Great Service Fast and effective – Really. Wow. No hassles. The oops guy came in to the house, gave a fair price and a firm handshake. He moved effortlessly from my tile kitchen right to the carpets. Did my whole 900sq ft place in about an hour. Pre treatment, Tile, Carpet and Protectant. There was no attempt to upsell or anything. Doug was just a real person doing a great job. My place looks like the first day I moved in thanks to Oops Steam Cleaning."
Review from Judy May
"Oops does it again!! – Happy Holidays to me!! Just had my favorite carpet cleaning company to my house for my rug and tile pre-Christmas overhaul, ready for the family invasion. I am still just as happy with their work as I have been in the past and my home smells so wonderfully fresh and clean. Thanks Oops and Merry Christmas to you all. Use OOps, you won't be dissapointed!!!!"
Review from Robert Jordan
"They did a GREAT job, the carpets look and smell awesome….but they billed me twice. I’m sure it will wash-out because I disputed the extra charge on my credit card. It’s just a hassle."
Review from Polly P
"You wouldnt' think picking a reputable carpet cleaner is hard, BUT IT IS. Fortunately my search is over and I could tell the world, instead I shall leave a review and hope others will find the same results. Very polite representative, early even, did NOT try to push on extra dollars - I did appreciate the enzyme treatment as Polly Jr has not been a very good girl. The service on the phone was great, but the in-home person was even better. The Oops tech is a very conscientious gentleman that takes pride in his work and made this cautious consumer very pleased. Will definitely be back."
Review from Kim W
"Clean Carpet!! – First time I have used Oops but definitely won't be the last!
A young man called to let me know he was on the way. Very professional & knowledgeable about his company & their products.
I had a couple of spots that I melted with an iron and he went out of his way to fix this area. Carpets looked & smelled amazing when he was finished!!
The carpet dried in a minimum amount of time and as I am writing this the next day the nice clean smell is still there!
I have tried several different carpet cleaning companies over the years but Oops is by far the best! I will definitely use them for my next cleaning!!"
Review from Clay Gardner
"I had your company out today to clean my nasty carpets. The men who came out were very professional, explained everthing very well and did an awesome job of cleaning. They were on time, fast and did a great job overall. I picked Oops Steam Cleaning because I am a listener of the Michael Berry Show and know he only recommends outstanding companies such as yours. Thanks again for a job well done."
Review from Mconnell
"Best Carpet Cleaning Ever – If you need your carpets cleaned call Oops Steam Cleaning.
I heard about them on the radio and liked that they were a local company so I thought I would give them a try. The staff on the phone was prompt, polite and willing to work to my schedule. They called 30 min prior to arriving like they promised. The technician was a very nice, personable guy who I felt perfectly comfortable inviting into my home even though I was home alone. He listened to my needs and didn't try to up sell which I find very annoying. The carpets look brand new even though they are over 3 years old and have a toddler and a cat running around them all day every day. He took special care with he high traffic areas and spots and now you can't even tell the carpet has been walked on let alone lived on for 3 years. I can not say enough about how wonderful the carpets look. I will never use anyone else, Oops Steam Cleaning is my carpet cleaning company for life!"
Review from T R
"LIFE SAVERS! – Moved into a rental that had BRAND NEW carpet and we spilled RED INK on it. The technician was on time, professional, and successful at removing the ink. We were informed that red ink is one of the most likely types of stains to NOT come out, but Oops was able to beat the odds in this case. Would highly recommend them."
Review from Berry Head
"Awesome job, again! – Oops came to my house today. I have a hubby, 7 yr old boy and 3 big dogs. Needless to say my carpet gets AWFUL! The technician was awesome, He went above and beyond the call of duty! He was professional, super nice and very knowledgeable.
I have used Oops 3 times now. As a stay at home mom I am cautious letting people into my home. I have felt completely comfortable each time they have been here. Personally, that says a lot about a company.
My carpets look outstanding, and their pricing is very competitive. I highly recommend Oops!"
Review from Mary Othold
"Technician called when he was headed to my home. Explained what he was going to do. Was polite and went right to work. My pets had urinated on the carpet and the smell came right out. Would not use any other carpet company."
Review from Dee P
"Michael Berry is RIGHT – First of all I must say that I am a proud American who is a devoted listener to Michael Berry. Obviously I have a good amount of respect for the man and thus I trust what he has to say...which has led me here. Although carpet cleaning can be considered something "minor" it shouldn't be treated as such when you think about the fact you are inviting a complete stranger into your home. My wife and I are cautious about just who cnmes through our front door - and I can safely say that Mr Berry's recommendation of the gentlemen at Oops Steam Cleaning is right on. A man came by our home today and was a perfect representative of a strong American-owned company. He provided awesome service and was extremely knowledgable and professional. Yes, this is the kind of man you can invite into your home and not think twice about it. I am not surprised by Mr Berry's endorsements - like I said, right on the money. Thank you Oops for a job well done. God Bless."
Review from Linda Lou684
"Wow!!!! – I have been converted!! This company is the only smart choice in carpet cleaning. Period. My Oops technician just left and all I can say is "WOW!" My carpet and floor looks amazing. He is a genius and very knowledgeable about his job - and quite a treat for this lady's eyes ;) I am thinking I will be using Oops again in the very near future..."
Review from Bryan B
"Oops did a fantastic job with our carpets. the tech was quick, courteous, professional, and removed two years of dog accidents. I would highly reccommend this company to anyone who needs their carpets cleaned."
Review from Donell G
"My carpets and stairs were in bad shape. I have gotten them clean by another company but did not do a good job. I wanted to thank Oops for doing such a great job on the stairs, living room and hallway. You could tell a significant difference between the before and after. I was really impressed with their promptness got here early and got the job done. So thanks again Oops. Would definitely recommend."
Review from Naturemother 67
"Best Referral Ever! – A good friend referred me to Oops Steam Cleaning and I am sooo glad she did! I have had not the best luck with previous carpet cleaning companies so when my friend was so adamant about this one I figured I had nothing to lose. I am beyond pleased with the work of the two very pleasant and professional young men that came to my home today - They did a wonderful job and I now shall be the one to "pay it forward" and refer some of my other friends and acquaintances. Thanks so much!!"
Review from Sandy Knee
"No, don't use Coops. The one you want is Oops Steam Cleaning. They have been around quite a while and have a very good reputation and reviews. I think the Coops cleaning is trying to ride off the name confusion and get some of the Oops customers. Someone recommended Oops to me, and I almost made the mistake of calling Coops. I looked them up online, and right on their Home page, this is their advertising slogan:
“Welcome to Coop's Carpet Care.....If you have an Opps...Call Coops!”
Really? An Oops? I'm not the spelling police, but if you're going to miss something so glaring on your own website, then you must not pay much attention to detail.
So, anyway, I figured out that the recommendation was really for Oops. I called them and they were great. Here's their website.
Review from Ceramsey
"Oops got rid of my stains – There were two guys that came out to clean my apartment. First, they arrived within the 3hr window... which was nice. We had terrible terrible black (really!) stains in our entry and throughout our living room. They arrived and were through within an hour and so far, the stains are gone. Would do business with again."
Review from Cougamom93
"All true!!! – I am a faithful Michael Berry listener and have heard his mention of this company on numerous occasions so I thought I would give them a try. All the good reviews are so true - and I just have to add to that. Everything I read about Oops is so true and even his helper was very nice. They were on time and so wonderful. I highly recommend this company!"
Review From Rory J
"Couldn't be happier. We called Oops and got an appt. for the next day. They sent manly man to come and make our place squeaky clean and fresh. The technician was fast, professional and explained everything .. no bait and switch here. I must also say that he was very "alternative lifestyle" friendly and we really appreciate that. Don't hesitate to call Oops they will make your day."
Review from Noohard70
"Oops saved the day! – This is the second time I have had the Oops team out and the second time I have been thoroughly pleased, so I must share. The tech was absolutely great - it is an absolute pleasure to have him in my home. What a great job!! I admit it can be a little unnerving to have a stranger/s in your home, and in this day and age you can't be too careful. It is so wonderful to have such a pleasant, professional and trustworthy people - and then to have your carpet look brand new!! Amazing and I highly recommend."
Review from Gingerbreadmom42
"Genuinely good service – A friend had recommended this company to me and of course I was a little skeptical - she was insistent this company was the "best in Houston." She told me to ask for a technician, and I called and did so. He was early for his appointment, which is so unheard of in this day and age, and he was an absolute angel. My friend was right - my carpet and prized oriental rug look amazing. I could not be happier, and now I will be recommending this wonderful company, and the lovely tech, to all my lady friends. It is so nice to do business with such proper people."
Review from Lunatuna70
"Oops saved the day!! – I had my carpets cleaned today and had such a wonderful experience I wanted to do something nice, but didn't have cash for a tip - so here I am! The tech was really conscientious about the work being performed around my house while he was cleaning my carpets and did a far greater job than I expected, especially with my toddler(the reason he is here to clean in the first place!) It is such a great pleasure to deal with a young man who is proud to be a part of a superior small business dedicated to customer satisfaction. He will be back to do the rest of the house when all our remodeling is finished."
Review from Sheryl Millien
"Oops Steam Cleaning just left my house after cleaning 3 bedrooms and a hallway. I called them because my 12 year old dog has kidney problems so I needed to have my bedroom carpet cleaned. We also had some stains we could not get out ourselves in our kids' rooms. The tech came out from Oops and did a fantastic job getting our carpets good as new! He was great - friendly, professional, well-mannered. I would highly recommend them."
Review from R & R Green Carpet Cleaning (Family & Pet Safe)
"Very knowledgeable staff…"
Review from Angel Warren00
"Just had my carpets thoroughly spring cleaned (on a dreary day) and my home is rejuvenated! Great job by my cleaner and I would highly recommend Oops to anyone needing a good thorough cleaning job. :)"
Review from Rick B
"A word or 2 about Oops – I had my first experience with this company after hearing Michael Berry speak about them in a 950 advertisment. I called and scheduled the visit almost a week in advance. This past Tuesday their representitive, a young man called me about 30 minutes before he arrived to let me know he was on the way. When Oops came to my home the technician was very professional and explained the estimate and what additional products that were available.
Although our home is only 6 years old our carpets had some very deep and ugly pet stains. He explained each step of the cleaning process and what results we could expect. He assisted me with several large items that my wife couldn't help me with and cheerfully cleaned my carpet in what I thought was record time.
The results are nothing short of amazing and we are extremely satisfied with the cleaning. I must add that the tech was very knowledgeable of the chemicals and the steam process for cleaning while taking the time to point out how I should service my carpets in the future.
I don't know what experience others had but this tech made our experience worth awarding 5 stars...."
Review from Veg mama
"Oops is the way to go! – I recently used Oops to have my carpet cleaned. The tech was very personable. He did a great job . Actually, I agree with the the reviewer below me he is awesome. You can tell he takes pride in a job well done. My carpet looks amazing! I was really shocked with the result, it looks that good. Honestly, it looks new again. I will always use Oops from now on and will not hesitate to refer family and friends."
We've found that customer reviews are very helpful in keeping our business thriving so that we can continue to provide the best cleaning service possible. We would truly appreciate a review from you!
Review from Anonymous
“Carpets look brand new. The tech did a great job removing all stains and even got the gum out that was stuck in the carpet. I highly recommend Oops. Very polite, professional and priced right.”
Review from christina Krivokucha
"Only steam cleaning company I use. These guys are always polite and on time. Never had a bad experience and will continue to use them in the future and recommend them to friends and family"
Review from Hunter29
"Great job, better than Dirt Free – The tech did a great job, was patient and the result was significantly better than the vendor I used previously - Dirt Free Carpet.
I recommend Oops!"
Review from Pat Davis
"They steam cleaned my carpets in June and some upholstery. The people who did the work were very courteous and did a wonderful job. I would definetly recommended them."
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